Season 1 Episode 9

The Hot Seat with Damien Barnett

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David interviews our very own Outsourcing Specialist, Damien Barnett. Damien started in the Real Estate industry over 18 years ago and transitioned to work with us over 3 years ago.

Damien is sharing his experience as a Property Manager and now a Service Provider to the industry and in this interview we discuss How technology is getting in the way of building relationships, the difference between a Property Manager and Office Administrator and why the industry has too many Administrators, the changing world from ‘One Job’ for life to many jobs in one lifetime, How certain agencies are embracing AirBnB and making a motza and we preview you to the 60 second Hot Seat, which is a heap of fun.

Show Notes

2:22 – How Damien entered real estate through buying his first investment property

4:35 – How Inspect Real Estate revolutionised the industry

6:21 – Version 100 of Outsourcing and how it has changed over the years

7:27 – How outsourcing is similar to working remotely for an agency

9:15 – The race to the bottom and why it’s the biggest challenge in the industry

11:30 – How technology is getting in the way of building relationships

13:06 – Is Artificial Intelligence going to disrupt the industry
13:35 – How certain agencies are embracing AirBnB and making a motza

17:27 – Why Real Estate needs to think more about the consumer

18:17 – Damien’s recent experience with renting and how treating tenants can impact vacancy, rent rates and the overall asset value of an agency

23:45 – The importance of Relationships and working with people that demonstrate experience

29:27 – Why you should be hungry for customers and looking at what you do and whether it’s a good use of your time

33:25 – The difference between a Property Manager and Office Administrator and why the industry needs to shift to more more PMs

34:48 – Why you need to embrace change to remain profitable

35:45 – The challenges of working remotely and remaining focused

36:34 – Break

37:35 – The changing world from a ‘Job for Life’ to ‘Many Jobs’ and why it’s important to have a mindset to adapt

39:15 – The 60 second Hot Seat